Contact

How Can We Help Today?

Whether you need guidance choosing patio furniture or have a question about your outdoor kitchen order, we are happy to help.

We typically respond within 24 hours on business days
Reach Us

Choose Your Preferred Channel

Email
support@cherylslivingco.com
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. (excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.

What is your return policy?

We offer 30-day returns on eligible items. Please review our Return Policy page for full details on how to start a return and what qualifies.

Can I exchange an item for a different style or size?

Exchanges are handled on a case-by-case basis. Send us a message or give us a call and we will walk you through the process based on the item you purchased.

What materials are your patio furniture sets made from?

Materials vary by collection and may include powder-coated aluminum, weather-resistant wicker, teak, and high-density cushion foam. Each product page lists specific materials and construction details.

Do your fire pits run on propane or natural gas?

We carry fire pits and fire tables in both propane and natural gas options. Check the product listing for fuel type, BTU output, and any included accessories.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

Drop Us a Line

Select a topic...
Order Status or Tracking
Patio Furniture Questions
Outdoor Kitchen Inquiries
Returns or Exchanges
Fire Pit and Fire Table Help
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Timely Responses

We aim to reply to every inquiry within one business day so your project keeps moving.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Continental Shipping

Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.

30-Day Returns